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Privacy Policy

PCS Vietnam ยท pcs.io.vn ยท info@pcs.io.vn
Last updated: March 2026

1. Information We Collectโ€‹

When you subscribe to and use PCS Vietnam services, we only collect information necessary to provide the service:

  • Personal information: Full name, email address, phone number
  • Device information: Device type, operating system, issue description (for technical support purposes)
  • Transaction information: Payment history, subscription cycle

We do not collect passwords, bank card details, or other sensitive personal data.

2. How We Use Your Informationโ€‹

Collected information is used for the following purposes:

  • Activating and managing your service plan
  • Scheduling and providing technical support
  • Sending notifications about service status, renewals, or changes to terms
  • Processing refund requests or complaints

3. Information Sharingโ€‹

Your information is not shared, sold, or rented to third parties for commercial purposes.

Information may only be disclosed if:

  • Required by law enforcement under Vietnamese law
  • You have given explicit written consent

4. Data Storage & Securityโ€‹

  • Information is stored in internal service management tools (email, calendar, support notes)
  • We apply reasonable measures to protect your information from unauthorized access
  • Data is retained for the duration of your subscription and for a maximum of 1 year after the service ends

5. Your Rightsโ€‹

You have the right to:

  • Access: Request to view the information we hold about you
  • Correction: Request updates to inaccurate information
  • Deletion: Request deletion of all personal data

To exercise these rights, contact: info@pcs.io.vn

6. Changes to This Policyโ€‹

This policy may be updated. Existing customers will be notified via email at least 14 days before changes take effect.

7. Contactโ€‹

If you have questions about this privacy policy, please contact:

ยฉ 2026 PCS Vietnam. All rights reserved.