Privacy Policy
PCS Vietnam · pcs.io.vn · info@pcs.io.vn
Last updated: March 2026
1. Information We Collect
When you subscribe to and use PCS Vietnam services, we only collect information necessary to provide the service:
- Personal information: Full name, email address, phone number
- Device information: Device type, operating system, issue description (for technical support purposes)
- Transaction information: Payment history, subscription cycle
We do not collect passwords, bank card details, or other sensitive personal data.
2. How We Use Your Information
Collected information is used for the following purposes:
- Activating and managing your service plan
- Scheduling and providing technical support
- Sending notifications about service status, renewals, or changes to terms
- Processing refund requests or complaints
3. Information Sharing
Your information is not shared, sold, or rented to third parties for commercial purposes.
Information may only be disclosed if:
- Required by law enforcement under Vietnamese law
- You have given explicit written consent
4. Data Storage & Security
- Information is stored in internal service management tools (email, calendar, support notes)
- We apply reasonable measures to protect your information from unauthorized access
- Data is retained for the duration of your subscription and for a maximum of 1 year after the service ends
5. Your Rights
You have the right to:
- Access: Request to view the information we hold about you
- Correction: Request updates to inaccurate information
- Deletion: Request deletion of all personal data
To exercise these rights, contact: info@pcs.io.vn
6. Changes to This Policy
This policy may be updated. Existing customers will be notified via email at least 14 days before changes take effect.
7. Contact
If you have questions about this privacy policy, please contact:
© 2026 PCS Vietnam. All rights reserved.